Cash Passport – Transactions and balance enquiries
CHECKING YOUR BALANCE
Simply go to My Account , register and you’ll be able to see your Cash Passport balance straight away – you can also check out any recent transactions here.
Alternatively, you can phone Card Services to use our automated balance service.
Important note for FNB cardholders: My Account Card Sign-up
During the card registration process, you will be asked to provide your 'Mother's Maiden Name'. If you are a FNB cardholder you should enter your National ID number rather than a surname to match the data supplied during the registration process when the card was purchased.
Some ATMs also provide balances, but it’s not necessarily the same rate that will be applied to your card so a slight variation may occur. That’s why we recommend using our online or phone services.
WANT TO PUT MORE MONEY ON TO YOUR CARD?
This couldn’t be easier. Just take your card and valid photo ID to any participating branch of the bank or retailer where you bought it, and they will reload the card for you. More information
Local exchange controls and FICA regulations apply.