How to Replace or Cashout your Cash Passport Card
CARD EXPIRY
Before your card expires we will contact you to ask if you’d like to transfer the balance to a new card.
Alternatively, just take your valid ID back to your Cash Passport retailer to transfer any remaining balance and load a new one.
LOST OR STOLEN CARDS
If your card is lost or stolen, contact Card Services immediately so we can cancel it and organise a free replacement. Rest assured that your balance is PIN protected and if you have a second card you can still access those funds with the secondary card.
CASHOUT AND CLOSE
At the end of each trip, you can withdraw your remaining balance (assuming it is within the ATMs issuing limits) from a Visa ATM.