Cash Passport – Transactions and balance inquiries

CHECKING YOUR BALANCE

Simply go to My Account page on this website, register and you’ll be able to see your Cash Passport balance – you can also see out any recent transactions here.

You may also phone Card Services to use the automated balance service.

Some ATMs also provide balances, however if the local currency of the ATM is not the same as the currency on your Card, the exchange rate used by the ATM to calculate the balance on your Card may be different to that applied to your Card and a slight variation may occur. That's why it is recommended to use the online or phone services.

WANT TO PUT MORE MONEY ON TO YOUR CARD?

Easy. Simply take your Cash Passport and valid photo ID to any participating store of the bank, travel agent or retailer where you bought it (within the US), and they will reload the Card for you. Or call toll free 877-414 6359 to add funds to your Cash Passport, using a debit or credit card.