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Using Your Card

THE PASSPORT THAT TAKES YOU FURTHER

SIMPLY LOAD AND GO

Cash Passport is a new way of managing your money while travelling abroad. As safe as travellers cheques, but more convenient, you can securely and easily pre-load the Cash Passport with your travel budget for use in ATMs, shops and restaurants worldwide.

Using Your Cash Passport

Before you go - this bit is important!

Please sign the back of your Card as soon as you get it, then memorise your PIN. If you bought your MasterCard Cash Passport online, then please call 0800 015 0401 to activate your Card and access your PIN. 

Changing your pin

If you want to change your PIN for a MasterCard Cash Passport to something more memorable, simply go to a participating ATM in the UK, displaying the MasterCard® Acceptance Mark, select 'PIN Services' and follow the instructions on the screen. Please note, you cannot change the PIN for a MasterCard Cash Passport over the phone or at any ATM outside of the UK.

If you have a Visa Cash Passport and you want to change your PIN to something more memorable, simply register your Card on 'My Account' and follow the instructions. Or you can call Card Services and change your PIN over the phone.

Using cash passport to make atm withdrawals

Just like a debit card, you can use your Cash Passport at ATMs worldwide displaying the MasterCard® Acceptance Mark or the Visa or Plus logo (depending on which type of Cash Passport you have). Simply enter your PIN and how much you want to take out (up to the available balance on your Card). After that, all you have to worry about is what to spend the money on.

Customer feedback suggests that some countries may impose their own daily or weekly ATM withdrawal limits, which override higher limits on payment cards, including your Cash Passport. Please refer to the Budget Calculator for country specific details. After that, all you have to worry about is what to spend it on.

USING CASH PASSPORT TO MAKES PURCHASES

You can also use your Cash Passport to pay for goods or services (up to the available balance on your Card) at merchants worldwide showing the MasterCard® Acceptance Mark or Visa or Plus logo (depending on which type of Cash Passport you have). Just enter your PIN or sign the receipt as usual.

DYNAMIC CURRENCY CONVERSION (DCC)

Dynamic Currency Conversion (DCC) is an optional service that is sometimes offered by foreign retailers and ATM operators, giving cardholders the choice of paying in either the currency of the country they are visiting or their own domestic currency. If you make a purchase or ATM withdrawal in a country where the local currency is the same as the currency on your Cash Passport (e.g. using a US Dollar Cash Passport in the USA) and you opt in to a DCC service, this may result in a foreign exchange transaction at additional cost to you. If you wish to avoid this risk, you should opt out of the DCC service and choose to pay in the local currency. DCC can also be applied to any domestic debit or credit card when used abroad.

CASH PASSPORT BENEFITS

Cash Passport gives you the security of travellers cheques, with all the convenience of a bank card. Other benefits include:

  • Card security (benefit of not being linked to a bank account)
  • Chip and PIN protected (MasterCard Cash Passport only)
  • Free low balance text alerts* (MasterCard Cash Passport only)
  • Ability to budget, prior to travelling
  • 24/7 Global Emergency Assistance if your Card is lost or stolen
  • Access to worldwide ATM Locator withdrawals
  • Second Card to access the same funds
  • Competitive exchange rates

 
* Network operator charges may apply.