How to Replace or Cashout your NT Cash Passport Card
Before your card expires, you can contact Card Services to obtain a new Cash Passport.
Please see the Cashout and Close section below, for information on how to redeem any unspent funds and close your Card.
LOST OR STOLEN CARDS
If your NT Cash Passport is lost or stolen, contact Card Services immediately, so they can cancel it and organise a free replacement. Rest assured that your balance is chip and PIN protected and if you have a second Card you can still access your funds with the secondary Card.
CASHOUT AND CLOSE
If you would prefer not to keep your NT Cash Passport for another trip, you can withdraw your remaining balance (assuming it is within the ATM's issuing limits) from an ATM, displaying the MasterCard® Acceptance Mark. Alternatively, you may redeem the balance of any unspent funds on your NT Cash Passport (less the applicable Cashout fee) at any time through Card Services. You may be required to provide identification.