NT Cash Passport - Contact Details

If you have any queries, or want to pass on any comments about using your Card, please get in touch with Card Services at cardservices@accessprepaidww.com

In the interest of security, we will not be able to discuss any of the following subjects by email.  Please call the 24 hour Card Services team, who will be able to assist you in relation to the following:

  • Lost or stolen Cards
  • Queries regarding transactions on your account or balance enquiries
  • PIN assistance
  • Guidance setting up your Card account online
  • Help with forgotten username and/or passwords
  • Card and account activations

For all other enquiries we will be happy to reply via email if you fill in the form below:

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