Reload in Branch
Even with a zero balance your Cash Passport is still valid (until the expiry date on the Card). You can reload your Cash Passport by visiting a Travelex Netherlands branch, taking your Cash Passport and valid ID with you.
Your Cash Passport is valid for at least three years and reloadable as many times as you want – within the limits and restrictions of your Card (see your User Guide for details).Commissions for reloading your Cash Passport in branch may vary per Purchase Location.
If you purchased your Cash Passport outside The Netherlands, please visit your local Cash Passport website for information on how to reload it. See www.cashpassport.com for Cash Passport websites for other countries.
If your bank offers you internet, mobile and/or telephone banking facilities, then your Cash Passport could be reloaded via those banking channels. Please check with your bank.
Payments will only be accepted from bank accounts in the name of the primary cardholder.
Reloading Cash Passport via internet, telephone or mobile banking is available to cardholders who have bought their card in The Netherlands.
NOTE: Individual banks may charge a transfer fee for this service. Please check with your bank first to see if you will be charged and whether any service limitations apply, before you reload by banking transfer.
Once you have checked with your bank and you are happy to reload then this is what you need do:
- Ensure you have registered your email address with us in the secure 'My Account' area of our website.
- Then you can either phone your bank or log onto your bank’s website and create a new payee to make a payment. If you are unsure of the process, your bank will be able to advise you how to process a transfer. In order to ensure the funds can be applied to your Cash Passport account, you must set up the payee as follows, including the Reference (your Cash Passport card number):
Bank Details Beneficiary/Payee: Access Prepaid Worldwide
City Beneficiary: London
Swift ID: ABNAGB2L
Account Number: 40220729
Your 16 digit Cash Passport card number on the front of your card
Amount: Please ensure the amount you load on your Card is within your allowed Card limits.
It may take up to 5 working days for your funds to be transferred by your bank, however, be assured that we will load the funds onto your Cash Passport within 24 hours of receipt, provided the funds are received from the primary cardholder’s bank account and the Reference is provided. We will send you confirmation, either via email or post, when your reload has been successful. The confirmation email and attached receipt will be in English
Note: We will convert your Euros into the currency of your Cash Passport card, before applying it to your card account. You will find the rate we used for this conversion on your reload confirmation. If the currency on your Cash Passport card is Euros then a reload fee of 1%, with a minimum of €5 and a maximum of €10, will be charged for the reload.
Please note that the Cash Passport rate used for banking transfer reloads may differ from the rates displayed online or within branches.
See the Frequently Asked Questions (FAQs) section for further questions and answers about reloads.