About Financial ADR
We have employed the financial ADR since 1 October 2010 under the Act. You can also seek assistance from the following institutions in regard to a complaint or dispute resolution:
[Complaints]
The Japan Payment Service Association (website for complaints: www.s-kessai.jp) Tel; 03-3219-0628
[Dispute resolution]
Dispute Resolution Center, Tokyo Bar Association Tel: 03-3581-0031
Daiichi Tokyo BAR Association Tel: 03-3595-8588
Daini Tokyo BAR Association Tel: 03-3581-2249