The fees and limits for Australia Corporate Cash Passports may vary. Please refer to the User Guide, given to you by the company that provided you with your Card.
Please note, some ATM operators may charge an additional withdrawal fee or set their own withdrawal limits. Merchant transactions and ATM withdrawals in a currency other than the currency of the Card will be exchanged to the currency on the Card, at an exchange rate determined by MasterCard® or Visa (depending on which Card you have) on the day the transaction is processed.
Please refer to the company that provided you with your Corporate Cash Passport.
You can use your Corporate Cash Passport at ATMs worldwide, displaying the Visa or Plus logo or MasterCard® Acceptance Mark (depending on which Card you have).Simply enter your PIN and how much you want to take out. The minimum withdrawal amount varies between ATM operators, but will usually be equivalent to the smallest denomination of note available in the local currency you are withdrawing.
You can also use your Corporate Cash Passport at merchants (including restaurants, shops and online), displaying the Visa or MasterCard Acceptance Mark (depending on which Card you have). You may be asked to either enter your PIN or sign the receipt at the Point of Sale. Please note that your PIN may be disabled if it is incorrectly entered three times and you will not be able to make any PIN based transactions with your Card.
If your PIN is disabled, please call Card Services for assistance.
You can use your Corporate Cash Passport to withdraw local currency from millions of ATMs around the world.
If you have a MasterCard Corporate Cash Passport, click here to find the most convenient ATM for you.
If you have a Visa Corporate Cash Passport, click here to find the most convenient ATM for you.
The information provided through the above links is for general information only. The ATM descriptions have been provided to Visa and MasterCard by the relevant institutions. It is possible that information may be inaccurate or may have changed. We do not assume responsibility for the accuracy of this information.
There are a number of countries where the use of Corporate Cash Passport is not allowed as they are subject to US economic sanctions. If you attempt to withdraw cash or use your Card at merchants in any of these countries, your request will be declined and the reason given as 'Decline, prohibited country'.
The countries currently affected by sanctions are:
Cuba, Iran, Sudan and Syria.
To check your Corporate Cash Pasport balance, simply go to ‘My Account', register your card and you’ll be able to see your balance straight away. You can also check out any recent transactions here.
Alternatively, you can phone Card Services to use the automated balance service. Some ATMs also provide balances, however, if the local currency of the ATM is not the same as the currency on your Corporate Cash Passport, the exchange rate used by the ATM to calculate the balance on your Card may be different to that applied to your Card and a slight variation may occur. That’s why we recommend using the online balance enquiry service.