Compensation Cardholder Information

The Compensation Cash Passport Card can be used to pay for goods and services in millions of locations worldwide or to withdraw local currency from millions of cash machines (ATMs) that accept MasterCard.

There are a number of countries and geographical regions where the use of Cash Passport is currently prohibited. If you attempt to withdraw cash from a cash machine, or use your Card at shops, restaurants, hotels and online in any of these countries or regions, your request will be declined and the reason given as 'Decline, prohibited country'.

The countries and regions currently affected are:

Iran, North Korea, Sudan, Syria and Crimea.

When you receive your Card:

If you have not already done so, sign the signature strip on the reverse of your Card immediately using a permanent ball-point ink pen.

You should have read the important advice about using your Personal Identification Number (PIN) and destroyed that panel of the Card carrier.

Remember to retain the panel containing the Card Fees and Limits/Terms and Conditions.

Information about Using your Card:

Your compensation amount available and the Card validity period are noted on your Card carrier. Remember to retain this panel of your carrier and refer to it as you use your Card.