Using Your Card

Using Your Card


Cash Passport is a new way of managing your money while travelling abroad. As safe as travellers cheques, but more convenient, you can easily pre-load the Cash Passport card with your travel budget for use in millions of ATMs, shops and restaurants worldwide.

Using Your Cash Passport

Getting started

Please sign the back of your Card as soon as you get it, then memorise your PIN.

Changing Your PIN

MasterCard® Cash Passport
Please note that you cannot change the PIN on a MasterCard
Cash Passport.

For a PIN reminder, you can call Card Services at 1-877-465-0085 (from Canada/US ONLY) to access the automated PIN read back service, or register your Card on ‘My Account’

Visa Cash Passport
If you want to change your PIN to something more memorable, simply register your Card on ‘My Account’ and follow the instructions. Or you can call Card Services and change your PIN over the phone. 

Using Cash Passport to Make ATM Withdrawals

Just like a debit card, you can use your Cash Passport at ATMs worldwide displaying the MasterCard Acceptance Mark. Simply enter your PIN and how much you want to take out (up to the available balance on your Card). After that, all you have to worry about is what to spend the money on.

Customer feedback suggests that some countries may impose their own daily or weekly ATM withdrawal limits, which override higher limits on payment cards, including your Cash Passport. Please refer to our ‘Before You Go’ pages for country specific details. After that, all you have to worry about is what to spend it on.


You can also use your Cash Passport to pay for goods or services (up to the available balance on your Card) at merchants worldwide showing the MasterCard Acceptance Mark. Just enter your PIN or sign the receipt as usual.


Dynamic Currency Conversion (DCC) is an optional service that is sometimes offered by foreign retailers and ATM operators, giving cardholders the choice of paying in either the currency of the country they are visiting or their own domestic currency. If you make a purchase or ATM withdrawal in a country where the local currency is the same as the currency on your Cash Passport (e.g. using a US Dollar Cash Passport in the USA) and you opt in to a DCC service, this may result in a foreign exchange transaction at additional cost to you. If you wish to avoid this risk, you should opt out of the DCC service and choose to pay in the local currency. DCC can also be applied to any domestic debit or credit card when used abroad.

Other benefits include:

  • Not linked to your bank account
  • Ability to budget prior to travelling
  • Access to worldwide ATM withdrawals
  • Additional Card available with access to the same funds
  • Chip and PIN protected 
  • For more on where you can purchase your Cash Passport, click here



There are a number of countries where the use of Cash Passport is not allowed as they are subject to US economic sanctions. If you attempt to withdraw cash or use your Card at merchants in any of these countries, your request will be declined and the reason given as 'Decline, prohibited country'.

The countries currently affected by sanctions are:
Cuba, Iran,  Sudan and Syria.


MasterCard Cash Passport is issued by Peoples Trust Company pursuant to licence by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.