Cash Passport Card Security

Unfortunately, terms like ‘ID theft’ and ‘Fraud’ are all too familiar nowadays. We are very aware of the threat and concerns you have regarding such issues, which is why fraud prevention is of paramount importance to us.

We know our customers. Every day we monitor activity on
Cash Passports to detect unusual behaviour and if we spot something uncharacteristic, we’ll contact you to verify your transactions.

If you have a MasterCard Cash Passport and want to suspend it until your next trip, you can do this by accessing ‘My Account’. Alternatively, you can use our automated telephone system by calling one of the telephone numbers on the back of your Card. When you next wish to use your card, you can unsuspend your Card using the same services.

If your Card has been lost or stolen, or you notice a transaction that you do not recognise, please notify the 24 hour Card Services team. Please help them assist you by providing as much information as you can.

Click here to see how, with your help, we can make your security even more effective.


MasterCard® Cash Passport is issued by Peoples Trust Company pursuant to licence by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.