How to Replace or Cashout your Multi-Currency Cash Passport Card
CARD EXPIRY
If your Multi-Currency Cash Passport card has expired or is close to expiring, you can obtain a new one by going to your purchase location.
CASHING OUT AND CLOSING YOUR CARD
If you’re not planning to travel soon, you can ask for your funds to be cashed out and refunded to you. Simply visit your purchase location.
LOST OR STOLEN CARDS
If your Cash Passport is lost or stolen, contact Card Services immediately, so they can cancel it and organise a free replacement. Rest assured that your balance is PIN protected and if you have an additional Card, you can still access your funds with this.