Cash Passport, the convenient, secure way to carry and access foreign currency overseas.

Search for content:

Australia Home > Single Currency > Using Your Card > Replace Or Cashout

How to Replace or Cashout your Cash Passport Card

CARD EXPIRY

If your Cash Passport Card has expired or is close to expiring, you can call the Card Services team on 1800 889 040 (for Visa cardholders calling within Australia) and 1800 098 231 (for MasterCard cardholders calling within Australia) or + 1 954 838 8294 (for Visa cardholders calling from abroad) and + 44 207 649 9404 (for MasterCard cardholders calling from abroad) or email them at access_apac_customer_services@mastercard.com and they can help with transferring your funds to a new Card.

CASHING OUT AND CLOSING YOUR CARD

If you’re not planning to travel soon, you can ask for your funds to be cashed out and refunded to you.

Simply go to www.cashpassport.onlinetravelmoney.com.au/cash-out and complete the details. A cash out fee applies.

LOST OR STOLEN CARDS

If your Cash Passport is lost or stolen, contact Card Services immediately, so they can cancel it and organise a free replacement. Rest assured that your balance is PIN protected and if you have a second Card, you can still access your funds with the Additional Card.