Cash Passport – Transactions and balance enquiries

CHECKING YOUR BALANCE

Simply go to the 'My Account' page on this website, register your Card and you’ll be able to see your Cash Passport balance straight away – you can also check out any recent transactions here.

Alternatively, you can phone Card Services to use the automated balance service. Some ATMs also provide balances, however if the local currency of the ATM is not the same as the currency on your Cash Passport, the exchange rate used by the ATM to calculate the balance on the Card may be different to that applied to your Card and a slight variation may occur.

WANT TO PUT MORE MONEY ON TO YOUR CASH PASSPORT?

Even with a zero balance, your Cash Passport is still valid (up to the expiry date on the Card), and you can reload it for your next trip anytime. 

There are several options available to Australian cardholders for reloading funds onto your Cash Passport: in person at your place of purchase, via SMS, or online. For more information on how to reload your Cash Passport, please click here.

If you purchased your Cash Passport outside Australia, please visit your local Cash Passport website for information on how to reload it. See www.cashpassport.com for Cash Passport websites for other countries.