How to Replace or Cashout your Cash Passport Card
CARD EXPIRY
If your card has expired or is close to expiring, you can call our Customer Service Team on 1800 036 739 or email them at customerservices@travelex.com.au and they can help with transferring your funds to a new card.
CASHING OUT AND CLOSING YOUR CARD
If you would prefer not to keep your card for another trip, you can choose to cash out and close your card.
Simply download the Cash Out form here and send to our Customer Services Team. A cash out fee applies.
LOST OR STOLEN CARDS
If your card is lost or stolen, contact Card Services immediately so we can cancel it and organise a free replacement. You can still access your funds using your additional card.