If you have any queries, or want to pass on a comment about using your Cash Passport, please get in touch at cardservices@accessprepaidww.com or via fax +44 (0) 1733 502370.
If you’ve lost your Card or it is stolen, please contact Card Services immediately, so they can cancel it.
| Country you are calling from |
Phone Number |
| France |
0800 905 190 |
| South Africa |
0800 990 517 |
| UK |
0800 015 0401 |
| USA / Canada |
1 888 713 3424 |
| Other Countries* |
+1 954 838 8294 |
* Please remember to add the international prefix of the country you are in at the beginning of this number (in most cases this is 00, for example 001 954 838 8294). Calls to this number are not free of charge.
Click here for phone numbers from over 30 additional countries.
If you are calling from Ghana, please use the Other Countries number: 001 954 838 8294